Privacy Policy and Information Practices
Your privacy is important to us and we are committed to protecting your data.
Data We Collect and Use
We collect only necessary information to deliver our services and improve your experience. Data may include your name, email address, feedback, and usage data from your interactions with our guides and website.
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→Personal information provided in contact forms
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→Usage data when accessing guides
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→Feedback and support requests
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→Device and browser information
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→Cookies for service improvement
Collected data is used to offer support, personalize guides, analyze site usage, and respond to feedback. We do not sell your information to third parties.
How We Use Your Data
Your information is used only to provide services, communicate updates, process inquiries, and improve your experience. We adhere to privacy standards according to Malaysia law.
Data helps us customize routes and contact you when needed about updates or important changes affecting your account or use of guides.
Your Rights Regarding Data
You can request access, correction, deletion, or portability of your personal data at any time in accordance with local data protection regulations.
Right of Access
Ask for details of your personal data we hold.
Right to Rectification
Request corrections to your information as needed.
Right to Erasure
Request deletion of your personal data.
Right to Portability
Request to transfer your data or receive a copy.
How Data May Be Shared
Data may be shared with service providers who help us operate the website, but only for the stated purposes and under confidentiality agreements.
We will only share personal information if required by law, to protect our rights, safety, or serve legitimate business reasons.
How We Secure Your Information
We implement physical, electronic, and administrative safeguards to secure your data, including restricted access and encrypted storage where suitable.
Despite these measures, no system is immune to risks; we recommend keeping your login details secure on your side.
Contact for Privacy Concerns
Address: The Starling Mall, Lingkaran SV, Damansara Utama, Selangor 47400 Malaysia
Phone: +603-5305 8630
Email: content@ocreanovari.sbs